Privacy Policy

This Privacy Policy describes how Centro Esperanza (“we,” “our,” or “us”) collects, uses, and shares information we collect from users (“you” or “your”) of the website (“Website”). By using our Website and our services, you agree to the collection and use of your information in accordance with this Privacy Policy.

  1. Information We Collect:
    • Information Provided by You: We collect information you provide to us when you make a purchase in our online store, register on our Website, subscribe to our newsletter, complete an online form, or send us an email. This information may include your name, email address, postal address, phone number, and payment details.
    • Information Collected Automatically: When you visit our Website, we may automatically collect certain information, including your IP address, browser type, internet service provider, referring/exit pages, operating system, date/time stamp, and clickstream data.
  2. Use of Information:
    • We use the information we collect to process your orders, provide you with the requested products and services, improve our Website and services, send you marketing communications, and respond to your inquiries and requests.
    • We will not share your personal information with third parties, except when necessary to provide you with our services (for example, with payment processors to process transactions) or when we are legally required to do so.
  3. Cookies and Similar Technologies:
    • We use cookies and similar technologies to collect information about your activity on our Website and to improve your user experience. You can set your browser to reject all cookies or to notify you when a cookie is sent. However, if you block cookies, some parts of our Website may not function properly.
  4. Information Security:
    • We implement reasonable security measures to protect the personal information we collect and store. However, we cannot guarantee the absolute security of your information, and you acknowledge and accept that any online data transmission carries certain risks.
  5. Changes to this Privacy Policy:
    • We reserve the right to update this Privacy Policy at any time. We will notify you of any significant changes by posting the new Privacy Policy on our Website. We recommend that you periodically review this page to stay informed of any changes.
  6. Contact Us:
    • If you have any questions about this Privacy Policy, please contact us through the “Contact Us” tab in the main menu.

By using our Website, you agree to the terms of this Privacy Policy.